Transferring/transferring a World of Tanks account: Questions and answers

PLEASE READ AT LEAST WHAT IS ON THE SCREENSHOTS! IT IS VERY IMPORTANT!

The most important thing.

In September 2022 every World of Tanks player will be given a choice where he wants to continue the game:

• in the RU-region, where Lesta Games is operating;
• in the EU-region, where Wargaming is operating.

The choice can be made in myAlpari and WGC, accepting the new License Agreement and the relevant rules. Please note: account transfer can take from several hours to several days in some cases.

* You can postpone the decision until October 2022 (exact date will be communicated separately), when you will have to make a choice, otherwise you will not be able to continue playing.

Regardless of where you continue to play, we will keep your account progress and all current terms and conditions, including pricing principles and a key set of services you are used to. But there is one important exception:

** Restrictions on payments in the Premium Store will come into effect in September. In the RU-region, only payment methods will be available for players from the Russian Federation or the Republic of Belarus. For players from other countries will only be available to pay in the EU-region.

The choice of region is very important and should be done thoughtfully. That's why in this article we will give you the most detailed information about the terms and conditions of account migration.

Terms

(See screenshot 1).

Basic information about account transfer

Account

- ACCOUNT TRANSFER IN EU-REGION (WARGAMING):
A new account is created in the EU-region, to which your progress in all Wargaming projects will be transferred.

The old account in all projects in the CIS-region will be blocked and put for deletion.

- ACCOUNT TRANSFER IN RU-REGION (LESTA GAMES):
In the RU-region you can continue playing on your CIS-region account.

Game values and statistics

- EU:
All game values are transferred to the new EU account with the exception of:

M4A2E4 Sherman - compensation will be 1500 gold;
all appearance items attached to the M4A2E4 Sherman - compensation will be equal to the purchase price in gold;
T-44-100 (And) - no compensation.
Also note that ~100 different elements of in-game assets will be adapted fully or partially (e.g. the appearance of crew members and/or their voiceovers, styles, emblems, decals, inscriptions, and so on may be changed).

Game stats may be partially unavailable for some time periods.

- RU:
All game values are carried over in their entirety.
Game stats will be retained in full.

Payments and Prices

- EU:
For players from the Russian Federation or the Republic of Belarus after the transfer to the EU-region, payment in the premium store will not be available (from the date of opening of the account transfer procedure). An exception is when the country of the account is changed, if there are reasons to do so.
For players from countries other than the Russian Federation or Belarus, all payment methods will be available after account migration to the EU-region.

Approach to pricing will be similar to what was in the CIS-region.

- RU:
For players from Russian Federation or Republic of Belarus the availability of payment methods will not change after account migration.
Players not from the Russian Federation or the Republic of Belarus will not have access to payment methods after the migration from the date of opening of the account transfer procedure.

Servers

- EU:
New peripheries will be created for comfortable gaming:
EU3 - Luxembourg
EU4 - Kazakhstan

In the future, as may be necessary to expand server capacity and add new locations.

- RU:
Servers will be available:
RU1 - Moscow
RU2 - Moscow
RU4 - Yekaterinburg
RU5 - Moscow
RU6 - Moscow
RU7 - St. Petersburg
RU8 - Krasnoyarsk
RU9 - Khabarovsk

Servers RU3, RU10 and RU11 will be shut down.

Languages

- EU:
Ukrainian and Russian will be added to the official EU-region portal, Ukrainian, Russian and Kazakh will be added to the game client.
In various official communication channels there will be added sections for communication in Ukrainian and Russian languages.

- RU:
Russian remains the language of operation.

The nickname is

- EU:
The new nickname will be given to the new account, according to the rules: if the existing nickname is not occupied in the EU-region, it will be transferred as it is. If it is, the system will create a technical nickname and you can change it for free.

- RU:
The CIS-region nickname will be kept for the account.

Clan

- EU:
If you are a clan commander in World of Tanks, a clan will be created in the EU-region and clan assets will be transferred from the CIS-region (treasury, fortification, industrial resources, etc.).

There will be a clan with a technical tag and name with the ability to change them for free.

Clan in CIS-region will be dissolved.

- RU:
If you are a clan commander, the clan will remain with all attributes.

How much time will it take to change the decision after the transfer is already done?

- EU:
If you roll over to an EU-Region and then change your mind, you will have 59 days to return to your RU-Region.
The process will include the following steps: 14 days after successfully moving your account to the EU, you will automatically be asked to delete your CIS account. Within 45 days of requesting deletion, you will begin removing the account. If the CIS-region account will be deleted, return to the RU-region will be impossible. Ie you will have 59 days to change the decision and cancel the removal request, and then through the CPP to remove restrictions on the game. Request for removal the player can cancel on their own in myAlpari.

- RU:
If you move your account to the RU-region, but in the future want to change your decision, you will have the opportunity to do this in myAlpari. This functionality will be available for a long period of time. We'll let you know the expiration date separately.

Content

- EU/RU: The content of game events and updates, as well as a set of promotions, special offers and bonuses on different regions may differ.